Refund policy

Refund Policy

Made-to-Order & Final Sale

All of our products are individually crafted for you at the time of purchase. Because we do not maintain a warehouse of pre-made inventory, we cannot accept returns or exchanges for change of mind, buyer’s remorse, or incorrect size/color selection. We encourage you to review all product details and size guides carefully before finalizing your order.

Damages and Issues

We want you to love your new art! Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

To be eligible for a free replacement or refund:

• You must notify us within 14 days of the delivery date.

• You must provide clear photographic or video evidence of the damage or defect.

• In cases of multiple damaged items, please provide a photo where all items are visible in a single frame.

Cancellations

As production begins almost immediately after an order is placed, cancellations must be requested within 2 hours of purchase. Once an order has entered the production phase, it can no longer be canceled or modified.

Exchanges

The fastest way to ensure you get what you want is to make a new purchase for the correct item. We do not offer traditional exchanges as every item is made specifically to order.